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Water Quality Store

"Personalized Sales & Service You Can Count On."

About Us

Water Quality Store is a leading hot tub store located in Wisconsin Rapids, WI. Established in 1987, we serve Central and Northern Wisconsin with a wide selection of hot tubs, pools, and saunas. We offer a wide range of products and services including water testing, installations, repairs, and maintenance. Trust us to provide high-quality products and expert knowledge to enhance your relaxation and enjoyment at home. Visit or contact us today!

Our Story

The Water Quality Store stands as a testament to dedication and family values in Wisconsin Rapids, Wisconsin. For 36 years, this premier hot tub store has been a cornerstone of quality and service in the community. In 2013, Bryan took the reins, driven by a desire to forge new paths and opportunities for his family. His journey began a year prior when he joined the team, and from that moment, his passion for the business only grew. Every day since, Bryan has poured his heart into The Water Quality Store, ensuring that each customer experience reflects the warmth and care that defines this family-owned establishment.

Bring in a sample of your water, and let us put your mind at ease with a complimentary test! At The Water Quality Store, we take pride in ensuring the purity and safety of your water. As authorized dealers for Hague, we offer top-of-the-line solutions to address any concerns. Whether it's water from your outdoor tap, drinking water, kitchen sink, or even water for your laundry machine or pool, we've got you covered. Our comprehensive testing services are designed to provide you with the peace of mind you deserve when it comes to the water you use every day.

As Central Wisconsin's exclusive Jacuzzi Brand Hot Tub Dealer, we take pride in offering the ultimate in relaxation and luxury. Jacuzzi's renowned reputation for quality and innovation makes them the perfect choice for discerning customers seeking the finest hot tub experience. At our store, we are committed to providing our customers with access to the latest models and cutting-edge features that Jacuzzi has to offer. Whether you're looking to unwind after a long day or create an oasis of tranquility in your own backyard, our expert team is here to help you find the perfect Jacuzzi hot tub to suit your needs and exceed your expectations.

At our expansive location on 1860 8th St S in Wisconsin Rapids, WI, you'll discover a vast and meticulously curated retail area and showroom, designed to showcase the finest in hot tubs and water quality solutions. Here, personalized sales and service are not just promises; they're our way of life. Bryan, our dedicated owner, takes the time to know each customer personally, ensuring that their needs are not only met but exceeded. Our commitment to excellence extends beyond state lines, as we proudly serve customers from out of state who seek the unparalleled quality and expertise we offer. Visit us today and experience the difference firsthand – your relaxation oasis awaits!

Areas Served

Wisconsin Rapids, WI | Plover, WI | Stevens Point, WI | Plainfield, WI | Adams, WI | Marshfield, WI | Wausau, WI | Mosinee, WI | Wisconsin Dells, WI

Our Professional Associations

Our Certifications

What We Offer

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Testimonials

On 8/22/2025 Lon & Kristin Crass had this to say:
Purchased our first ever whirlpool tub from Water Quality and the sale and service have been excellent. Any question you have is clearly answered, service needs always taken care of in a very timely manner and Brian and his staff are great people to work with. Take your water in weekly and have it tested and get the adjustments right from Brian. Testimonial written by Lon & Kristin Crass on this site.

On 7/8/2025 Retired NavyCPO had this to say:
Great tub we bought! Jason and Tim installed it and set it all up with professionalism. All Stars. Will always only do business with this store!

On 6/3/2025 Ron T had this to say:
I’ve had three hot tubs. The Jacuzzi I bought here is so much nicer than my other ones. It’s easy to maintain the water. The Smart App works well, I can adjust the temperature from my phone. Bryan is always very helpful, and honest.

On 5/16/2025 Arien Stoiber-Alde had this to say:
Bryan has always been exceptionally helpful and knowledgeable about the care of our pool! He was also very honest about the repairs necessary for our aged hottub that were not worthwhile based on it's remaining value. I am happy to support a small business in our community and appreciate all your help!

On 5/6/2025 Jon Hol had this to say:
Bryan and his team took over the maintenance contract for a set of spas we installed at a clients rental property. When I approached Bryan about the project he was immediately on board even though this was not one of his installs. Since we are located several hundred miles away from site we needed a professional team to manage these units and provide technical service moving forward. Communication between his team, the client, and our team has been fantastic! We couldn't have found a better team to partner with. I would highly suggest WQS for any of your water quality needs, from Spas to in house treatment systems, they will handle all your needs. Thanks again to the entire team at WQS!!! Awesome Job!! Jon, President Balsam Lake Pro-Lawn Inc.

Contact Us

Water Quality Store
1860 8th St S Wisconsin Rapids, WI 54494
Phone: (715) 422-4770
Email: wqs@solarus.net

Serving Central and Northern Wisconsin

Where To Find Us

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Payment Types Accepted

American Express, Personal Checks, Debit Cards, Discover, MasterCard, Visa

Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM

News

Cooler nights are here — and there's no better time to stay warm, unwind, and enjoy the crisp Wisconsin air from the comfort of your own Jacuzzi hot tub.

🔥 Whether you're soaking under the stars or easing into a cozy evening, a hot tub is the perfect way to relax, recharge, and get ready for winter.

🛁 Why now?
✅ Autumn is the ideal season to buy
✅ Fall and Winter are the best times to enjoy a warm hot tub
✅ Enjoy expert installation & service
✅ Warm up your nights with premium comfort

📍 Serving Central & Northern Wisconsin since 1987
📞 Call or visit us in Wisconsin Rapids today — your perfect soak is waiting!

#JacuzziLife #FallRelaxation #HotTubSeason #WisconsinRapids #WaterQualityStore #StayWarm #SoakInStyle

Exciting news! We now offer the latest Kodiak Cold Plunge Pools! Enhance your wellness routine and experience the benefits of cold therapy. Call now or stop in for more info on our new arrivals!

FAQ

How often should I test my hot tub water?
For optimal water quality and a safe soaking experience, test your hot tub water at least once a week. Regular water testing ensures proper chemical balance, prevents bacteria growth, and protects your hot tub’s components from damage. Whether you own a Jacuzzi®, spa, or sauna with integrated water features, consistent testing helps maintain crystal-clear water and extends the life of your investment.

At Water Quality Store in Wisconsin Rapids, we offer professional water testing services and carry a full range of hot tub chemicals and supplies to keep your spa in perfect condition. Stop by today or contact us for expert advice on maintaining your hot tub, pool, or sauna.
How often should I change the water in my hot tub?
To keep your spa clean, safe, and enjoyable, we recommend changing your hot tub water at least twice a year. Over time, water can accumulate minerals, chemicals, and contaminants that affect clarity and comfort. Regular water changes help maintain proper balance, protect your hot tub’s components, and ensure a fresh soaking experience.

Water Quality Store specializes in hot tubs, Jacuzzi® spas, and saunas, offering expert advice, water care products, and professional maintenance services. Visit us for premium hot tub chemicals, water testing, and step-by-step guidance to keep your spa in top condition.
Can I run my hot tub all year?
Yes! Modern hot tubs and Jacuzzi® spas are designed to be energy-efficient and durable, making year-round use possible—even in Wisconsin winters. With proper care and regular maintenance, you can enjoy your spa experience every season. Running your hot tub all year ensures you get the most out of your investment, whether it’s for relaxation, hydrotherapy, or family fun.

We provide expert advice, water care products, and professional service to keep your hot tub, spa, or sauna operating smoothly throughout the year. Visit us today for energy-saving tips, winterization guidance, and premium hot tub supplies.
Do you provide installation services?
Yes! At Water Quality Store in Wisconsin Rapids, we offer professional installation services for hot tubs, Jacuzzi® spas, pools, and saunas. Our experienced team ensures your new spa or sauna is set up correctly for optimal performance, safety, and longevity. From delivery to full installation, we handle every detail so you can start enjoying your relaxation experience without stress.

We also provide expert guidance on placement, electrical requirements, and water care, making us your trusted partner for all things hot tubs, pools, and saunas in Central and Northern Wisconsin. Contact us today to schedule your installation and discover why homeowners choose Water Quality Store for premium products and exceptional service.
Can you help with repairs and maintenance?
Absolutely! At Water Quality Store in Wisconsin Rapids, we provide expert repair and maintenance services for hot tubs, Jacuzzi® spas, pools, and saunas. Our certified technicians ensure your equipment runs smoothly, whether you need routine service, troubleshooting, or major repairs.

Regular maintenance not only extends the life of your spa or sauna but also guarantees a safe and relaxing experience year-round. We also offer water testing, chemical balancing, and seasonal care tips to keep your hot tub in perfect condition.

Contact Water Quality Store today for professional service and discover why we’re the trusted choice for hot tub, Jacuzzi®, and sauna care in Central and Northern Wisconsin.
Do you offer water testing?
Yes! At Water Quality Store in Wisconsin Rapids, we provide professional water testing services for hot tubs, Jacuzzi® spas, pools, and saunas. Regular water testing is essential to maintain safe, balanced water that protects your equipment and ensures a healthy, enjoyable experience.

Our experts will help you keep your water crystal clear by checking pH, alkalinity, sanitizer levels, and more. We also carry a full range of hot tub chemicals, water care products, and accessories to make maintenance easy. Stop by today for free water testing and expert advice—your trusted source for hot tub, spa, and sauna care in Central and Northern Wisconsin.
Do you sell chemicals and accessories?
Yes! At Water Quality Store in Wisconsin Rapids, we offer a complete selection of water care products, hot tub chemicals, and spa accessories to keep your hot tub, Jacuzzi® spa, pool, or sauna in perfect condition. From chlorine and bromine sanitizers to pH balancers, filters, and cleaning supplies, we have everything you need for crystal-clear water and a safe, relaxing experience.

We also carry premium hot tub covers, steps, and maintenance tools, making us your one-stop shop for all spa and sauna essentials in Central and Northern Wisconsin. Visit us today for expert advice and top-quality products to protect your investment and enhance your enjoyment year-round.

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